Customer Relation Management

Customer Relation Management

Smile CRM helps companies in the Marketing and Sales to leverage technology comprehensively, innovatively and cost-effectively to address their most pressing business needs. Proven to improve your sales productivity, you can accurately score leads. Leverage the instantaneous opportunity tracking, and easy and simple contact management. Grow revenue using insights from our enterprise analytics- an important tool for small businesses to Medium Size businesses.

What smile CRM provides

Smile CRM offers the most innovative, flexible and robust CRM and delivers the best all-round value of any CRM solution in the industry. However, the real value of Smile CRM goes far beyond the total cost of ownership, customers have enjoyed for more than a decade. In addition to the robust sales, marketing and support features, businesses can build on the platform without hidden fees or forced upgrades to more costly editions. Additionally, low cost of ownership means companies can place CRM into the hands of even more customer-facing individuals to drive consistent, exceptional customer relationships.

Client Challenges

Expanding Markets while managing costs, optimizing and standardizing processes. Creating an agile IT architecture capable of seamlessly integrating. Increasingly complex customer acquisition and interaction life cycle. Improved speed-to-market and management of an ever-increasing portfolio of products and services leveraging technology to innovate business models and improving competitiveness

Business Value

Smile helps companies better align their strategy and initiatives to their business goals, and takes responsibility of implementing these strategies, delivering a level of certainty of results no other firm can match. Partnering with Smile Innovative will result in the following benefits:

Reduction in Sales and Marketing expenses by up to 30%. Manage revenue cost equations. Operate existing businesses effectively and build go to market programs Improved ROI on IT capital expenses Ability to integrate Sales, Marketing, Service offering and Finance services to create visibility across departments. By breaking down departmental silos, and giving every customer-facing employee the tools they need to be more effective every day – We provide a unique value and return on investment not seen in other CRMs. Only Smile CRM allows organizations to build truly automated end-to-end processes that help businesses focus on what matters most: making every customer relationship extraordinary.